Safe Sports Betting Application in Zambia

Content

• First steps (website, mobile apps, registration and deposits)
• Android Download Instructions
• bet365
• Betway Zambia Details

In addition to these, usually the betting operators in the internet offer you the chance to extra fund your account with bonuses and cool promotions. The best part is that poker players from Zamiba are accepted and allowed to register an account online with minimal effort. The same account can be used to log in to the website and the mobile app, if the person wants to play on the move. If the platform has multiple bonuses for existing players too, then you can benefit from them even when you’re an experienced player on the betting site.

However, those acts mostly target land-based operators and aren’t taking any part in online regulations. Needless to say, Texas Hold’Em is the most popular poker version in the world, so there’s no question that Zambian players also prefer this variant. This has its reasons since this type of poker can be further strategised due to the use of only two hole cards and 5 community ones. While the aforesaid is of major importance, it doesn’t solve all challenges. Legal regulations take on the task to regulate and licence Zambia poker sites, but an SSL sertificate guarantees personal data security.

The bookmaker has an interactive platform that provides a good set of betting opportunities. PremierBet offers decent odds and interesting promotions, which are defined by experts as quite competitive in the market at the moment. Betway Zambia shines with a wide range of popular Zambian sports betting options, ensuring users can find their preferred wagers. This, combined with exciting promotions, keeps the betting experience engaging. Luckily sports betting is within the only three forms of gambling that the Republic of Zambia has legalised.

When there are no current events, a number of long-term bets are available, so no sport is ever empty. 22Bet Zambia review is stuffed with information about the platform’s sportsbook and casino options. Asides from being fully informed about the efficiency of the betting website, you may read about the various benefits this website has to offer in Zambia.

Players of a legal age and with an official account can place bets and play numerous casino games of the hottest development brands such as Amatic, Evolution Gaming, EVO and many more. By the way, in our list betting sitesthere are many more operators who are ready to provide you with profitable bonuses and privileges. The 22bet Application also has a bonus program of various promotions and bonuses. You can get bonuses both for sports betting and for playing at the casino.

While for some players this may sound strange, others will gladly accept our advice to double-check the rules of poker. Our final advice for your decision-making process is to go through the operator’s terms and conditions page. A stress-free experience with an online operator is an unwritten requirement that has a lot of meaning to it.

Internet connectivity is required to operate on both tablet devices and mobile phones. The system will automatically switch to the 22Bet mobile web app according to the type of device you are using. Getting accustomed to it won’t be a problem because it’s extremely similar to the desktop company’s website. Once you’ve made your initial deposit, you’ll receive a 100% bonus up to 2000 ZMW. There are wagering conditions that must be met within 30 days after obtaining the bonus money from the betting site.

• Their countless betting options available provide something for all users regardless of their preferences.
• Premier Bet offers two options for depositing and withdrawing funds.
• Drawbacks of Betway include the absence of verification during registration and some issues with the application.
• The competitive odds are also available in the live betting section.

Select the application that is compatible with your device of choice, and then download the program. You may begin using 22Bet on your mobile device as soon as the app has been installed. This bet type combines multiple markets, all of which have to be correct to win the bet. You can learn more about available bet types on your chosen sportsbook. However, depending on your preferred brand, you need to provide specific personal information.

Playing at Bet365’s casino is a solid choice for those who appreciate a quality gaming experience under a well-regarded brand. As a global leader in online gambling, the venue is hard to match in both regards. However, a major drawback for Zambian players is the lack of support for local payment methods and ZMW, which can turn away many players. If however, you can live with that you are up for a high-end gaming experience. A class act by the bookmaker to match 50% of players’ deposit up to K1, 000 in the form of a free bet.

However, if someone had told you that it was possible to stake on your favorite team to win in a particular ongoing event, you would probably be in disbelief. 22Bet has afforded all Zambian players the right to bet on live odds of ongoing events. Do not miss out on the spice that definitely would set your online gambling experience on fire by registering on the 22Bet platform right now. There are several events with juicy odds to stake in on the 22Bet ZM sports betting section.

The football markets would almost always outnumber those of the other sports, so will the covered championships related to football. The odds are always updated depending on what’s happening on the playing field. Those graphics are especially useful for the purposes of betting on the spot.

Once you have fulfilled the terms of receipt, a free bet will be credited to your account. The free bet amount is equivalent to 100% of your deposit, with a maximum free bet amount of 100 EUR. This means that if you deposit 50 EUR, you will receive a free bet of the same value.

Mobile money deposits will allow you to deposit K1, but ensure you have at least a K5 to be safe. Whether you prefer fruity or mystery slots, in 22bet you will find many of them. The list with the apps for devices made by the American company Apple is mostly similar to the Android application list, but with a couple of additions. Android users can place bets on almost everything via one single app that comes with a rich content, which literally covers nearly the entire desktop website content. By all means you should be aware of them before making a registration in a particular bookmaker, because sooner or later you will wish to try something different from traditional sport bets. Mainly, we focus on the popular deposit bonus as people are usually interested in it when considering the registration in a concrete bet companies in Zambia.

Choose a reputable casino like 22Bet (or any other you researched) that prioritizes player safety and offers tools like deposit limits and self-exclusion. Many online bookmakers offer attractive bonuses to entice new players and keep existing ones. However, I always read the terms and conditions, especially wagering requirements, to understand what’s needed to withdraw bonus winnings. The depth of betting markets and props on the other hand is a testament to 22Bet’s commitment to providing a top-lvel betting experience. However, not all make it on the list of top online sites for sports betting. In our review, we listed some of the top options that are available that you can consider.

First steps (website, mobile apps, registration and deposits)

Bet365’s live casino offerings in Zambia are solely provided by Playtech, one of the leading vendors in the gaming industry and well-known for its high-quality live dealer experiences. This partnership brings Zambian players a full range of live games, including all the classics – from roulette and card games to dice and game shows. You can expect professional dealers in every lobby and high-definition streaming. Betway Zambia offers various customer support options for user convenience. This includes live chat, email, and a phone number specifically for Zambian users.

Among the games we warmly recommend are the Lightning versions of Roulette and Blackjack, as well as top gameshows like Monopoly Live and Dream Catcher. 22Bet will increase the odds of every winning accumulator bet with a minimum of 3 legs at odds of 1.2 each. The bonus multiplier increases with the number of events, up to 2.00 for 20 events. Winnings are credited to the real balance, meaning there is no rollover requirement. Zambian punters just starting with 22Bet can benefit from a 200% bonus on their first deposit, with a minimum required deposit of 20 ZMW and a maximum bonus limit of 1,600 ZMW.

Bet365 is one of the most popular betting sites available internationally. As the brand offers its services in Zambia, they are easily among the top brands available in the region. When it comes to bookmaker reviews, our expert team dedicates time to testing and rating each site or app. We verify the welcome offers and promo code availability, test the sign-up process, and go through the main features every month to ensure our reviews are up to date.

However, overall, it is the market leader in Zambia in terms of functionality. Bettors highly appreciate the quality of the company’s services and trust it. It’s safe to play poker in Zambia if you register at the site of a licensed online operator.

While Soccer and Cricket remain popular, Betway Zambia caters to a wider range of sporting interests. You’ll find Rugby and other betting markets for domestic and international matches, allowing you to back your favorite teams or test your knowledge of the global scene. If you don’t have enough skills and experience in playing such games, do not worry. In this case, though, we suggest you to check out the TV show games like Monopoly, Crazy Wheel, Mega Ball and you name it. Making deposits is a key aspect of online betting, and we’ve noticed that it can often make people feel uneasy.

In addition, these punters can enjoy casino games in the normal category and the live casino section. Still not convinced about how profitable this betting platform might be? Please read up on our review that contains all the necessary information there is to know about the Zambian 22Bet platform.

There are several factors that we take into account when putting each operator under a microscope. The app requires Android 7.0 or newer for Android devices, and iOS 12 or later for Apple devices. Alternatively, you can access the mobile version of the casino’s website on any phone or tablet. As already mentioned, bet365’s slot game selection in Zambia features a great mix of titles from top developers like Yggdrasil, Play’n Go, and Blueprint Gaming. Yggdrasil provides top-notch and internationally recognized releases like Vikings Go Berzerk, where unique Rage Meters fill up to unlock Free Spins and bonus features.

The minimum deposit amount is 7.50 kwacha and the good news for all customers from Zambia is that all payments are now possible via the mobile payment system Airtel supports. The specific thing about 1xBet apps is that they cannot be used without having an official registration. If you don’t have one, when you download the apps, you will be invited to login or to make an account. Click the button for a registration and you will be offered 4 ways to register – full registration, quick registration, one-click registration or a registration via a social network. Profit margin is the juice that keeps the betting sites in Zambia running. It can be regarded as bending the laws of statistical probability for the bookie to get into a favourable position odds-wise.

The site is also a new addition, fortune tiger high variance and great winning potential and 22Bet Casino has many of them at disposal. Fortune tiger online casino game we would have liked to see more filtering options in the lobby to make it easier to browse the massive list of games, though. We all know the big teams from English Premium League or the Italian first soccer league.

It’s important to pick quality vendors though because you need to protect yourself from betting companies who take advantage, don’t give pay-outs, or provide other examples of bad service. Along with leading cards, punters can use mobile money provided by ZamTel, Airtel, and MTN. Moving on to the live section, you can find here over 200 tables from undisputed leaders like Evolution and Ezugi. They are renowned for their high-quality variations of classic games which are paired with a genuine casino atmosphere. Evolution leads the charge among the live blackjack and roulette games, each featuring professional dealers, and high-definition streaming.

So, which of the Zambian online poker sites offers the biggest game diversity for online players? Once again Unibet wins the ovations due to its classy alignment of different poker variations. Our top pick Unibet Poker shouldn’t be surprising since this is one of the Zambian online poker sites that has been a top operator worldwide. Various table limits can be found, as well as good game diversity and a high-quality platform. For those of you who prefer more competitive play, Unibet has an outstanding choice of tournaments at your disposal. Freezeouts, bounties, freerolls and many more await your presence!

Re-buy tournaments with further add-ons get more and more popular which has its reasons for it. On the one hand not all people have the patience and experience of a poker professional, and sometimes they might slip out of a tourney even if they play correctly. On the other hand, players prefer faster tournament play as they don’t want to commit countless hours of their time just for a shot at a prize. I want payment options for deposits and withdrawals, including popular methods in Zambia. Processing times and fees are also important factors to consider. Online casinos have become increasingly popular in Zambia, offering a convenient and exciting alternative to traditional land-based casinos.

An excellent way to compare the best betting sites Zambia offers is to look at the bonuses they offer. Your welcome bonus from the bookmaker can increase your chances and your winnings. All 22bet Android apk files are in the regional websites, including in the Zambian mobile website as Google doesn’t allow any real money gambling apps in Google Play Store. Actually, it’s 100% licensed by the local Lotteries And Betting Control Board of Zambia and when installed, it offers a bug-free betting experience on the go. It is just you should download the apk file after allowing it in your device security settings.

In 22Bet, there are no fees for any of the payment methods you can use. While football betting is the most popular, you can also bet on other sports. The other most popular options include betting on tennis, rugby, boxing, netball, volleyball, etc. Another important element for sports bettors is the diversity of betting markets. Starting from the sports section to leagues and all the way to betting markets. 22Bet is one of the leading international operators with their services extending to Zambia.

If you deposit 150 EUR or more, you will receive the maximum free bet amount of 100 EUR. Read more about betting companies in Zambia on our page with an overview of betting companies in Zambia. Every other platform looks like a midget compared to the fantastic 22Bet. In order to work smoothly on your smartphone or tablet, make sure to have an Android OS of 4.2 and higher. If you wish to download the app on your Android device, you must have an operating system of 4.2 or higher.

The casino section of the venue is a treasure trove of quality gaming, featuring a variety of games of luck like matching and arcade games and more importantly, a lot of quality slots. The slot selection, courtesy of studios like Fazi Interactive, Spinomenal, and Ka Gaming, spans a range of thematic and gameplay experiences. From Fazi’s classic and nostalgic slots to Spinomenal’s story-driven adventures and Ka Gaming’s unique thematic twists, players are guaranteed a well-varied and rewarding slot gaming experience. Like the rest bookmakers this international operator is not allowed to upload apps with real money games in Google’s market place for applications. Though, this shouldn’t make you think that the Zambina Android apk file is fake or illegal. According to our seasoned experts and article authors, with 22Bet’s bonus offers, the possibilities are limitless.

The other critical think about the 22bet application installation on Apple devices is that it is an automatic process. What you have to do is to just successfully download the apk file. There are many options to choose from if you prefer to join 22bet via your phone and rest its mobile bets on the go. The company has provided three platforms for phone gambling enthusiasts in Zambia. It is up to you which one to choose, although in some cases there are technical requirements your device should meet to be compatible with the concrete option. Are you ready to add an extra boost to your weekend betting activities?

Betway and Gal Sport Betting are the best brands offering welcome offers for new players. During the registration for the respective brand, you can enter the Betway sign up code, or the Gal Sport Betting promotion code and, after completing the requirements, redeem the bonus amount. The majority of international brands have taken this into account and now offer their services online. Some provide a mobile app, while others prefer a mobile-friendly website. The bookie offers over 20 different sports selections and features thousands of events to bet on. In addition, they have an intuitive site that is compatible with mobile and desktop.

Among them, notable brands include Betway, MWOS, and BetLion, adapting their platforms to meet the needs of Zambian players. This app brings together a vast array of over half a million sports fixtures, alongside real-time updates on dozens of. Users can also explore a rich selection of casino games, including an exclusive VIP section for both sports and casino players.

Android Download Instructions

We list some of the top options for Zambian players, as well as promo codes you can use during registration. Once your Betway account gets verified, you can fund your account with convenient deposit methods available for Zambian players through the platform. Overall, you just go to the deposit section and choose your channels. Betway automates mobile money uploads, and all you have to do is just enter the amount and let the app send a prompt for you to approve on your phone.

The minimum deposit required to receive the Welcome Bonus is 10 EUR. If the problem persists, reach out to 22Bet’s customer support team. They are equipped to provide you with tailored guidance and troubleshooting steps based on your particular situation.

To play the demo versions of the games, you see the whole slot machine with clickable buttons. Many of the games are linked to a local progressive network, we’ve given this casino 1,907 black points in total. 22Bet offers competitive odds for accumulators on events from various sports and leagues. Drawbacks of Betway include the absence of verification during registration and some issues with the application.

The venue also boasts a wide selection of games, featuring slots from leading studios like Yggdrasil, Play’n Go, and Pragmatic Play. The game library may not be as extensive but an emphasis is placed on quality which can be experienced throughout. Additionally, bet365 collaborates with Playtech to provide exclusive live dealer tables. As a result, all popular table games are available in live versions and in addition, there are game shows to add to the variety.

If you don’t like factoring in the chance for a draw, we recommend you to try wagering on tennis, fight sports, races, and volleyball – they are all on the list. If you expected poker variety to be the only attraction at our top operators, you should think twice! Making newcomers feel special the best poker sites in Zambia prefer to treat new players. Therefore, much like the recommended Zambian casino sites our operators wouldn’t count for much if they didn’t have any welcome offers, right? The three bonuses are truly different from one another and offer various options to players.

The two are worth checking out if you want to find a decent new player bonus. Betway is one of the top betting sites when it comes to promotions. You can check to visit Betway’s promotion section and check out the free bet bonus option.

To participate, you need to have made total deposits of at least 20 EUR over the last five days. After logging into your 22Bet account, carefully select the outcomes of the proposed matches. Take your time to analyze the teams, consider their form, and make informed predictions based on your sports knowledge. Perhaps, at this stage, predictions football, created by our experts, will help you. Fast registration, generous bonus program, and VIP rewards, regular promotions with prizes, a special bet point currency that you can use to buy bonuses and souvenirs in our fan shop.

Betway Zambia Details

However, one of the countries where the casino platform is legal and can be accessed is Zambia. However, players are advised not to confuse the online sportsbook and casino with similar platforms named 22 Bet and Bet22. These platforms are fake and may steal your personal and transaction details. In conclusion, the 22bet mobile app presents a seamless and secure wagering experience for users in Zambia. With clear instructions for downloading on Android and iOS devices and robust security protocols, the app is an excellent choice for mobile betting. Its compatibility with newer versions of operating systems ensures an efficient and engaging user experience in betting and gaming.

Since the layout is carried over from the main website, it facilitates easy navigation. Besides, the bet slip is easily viewable at all times on the mobile site. The application may be used on iPhones running iOS 12 or later, iPads running iOS 12 or later, and iPod Touch running iOS 12.

This rapid growth may be attributed to its increased focus on delivering the best available online betting services to its customers. 22bet has a variety of useful features, including a beautiful mobile app for Android and iOS smartphones. With the brand, you get access to competitive odds, diverse betting markets, and other features. Zambians can enjoy features like multiple camera angles, instant replays, and a customizable gaming experience. Moreover, the inclusion of exclusive tables ensures that players have access to VIP service and tailored gameplay, catering to all levels of casino enthusiasts.

Overall, Betway is making it easier for Zambians to access and play various thrilling sports betting and casino games. Android users can deposit and order withdrawals via their mobile devices, too – by using the general app – but if you use 1xPay app for a payment the procedure becomes easier and faster. From what’s been said thus far, it’s abundantly clear that sports betting in Zambia is gaining traction.

By 1xbet admin enabling notifications from the site, you will not miss any important match from the world of sports and esports. The 22Bet application also has its own VIP club, whose members receive additional prizes and privileges. If you are a member of the VIP club, then the coolest games and much more will be available to you. In order to advance through the level, you have to earn 10 points.

BetWinner is a reputable brand that offers excellent service in all aspects. BetLion has a well-designed platform that promises a fantastic user experience. Zambians will find it easy to make deposits and withdrawals, thanks to the multiple payment methods provided. You might need the 888bet promo code if you want the welcome bonus. To get the welcome bonus, complete the registration process, deposit, and place a ZMW10 on a game with 2.00 odds and above. Premier Bet online casino offers a very attractive welcome bonus to its players.

22bet offers a diverse online casino and bingo experience in Zambia that caters to a wide array of online bettors. The offerings are made possible by collaborations with some of the industry’s top game studios, each bringing their unique style and technological expertise to the table. The smartphone has long been an integral part of everyone’s life.

However, this option is available in both the sports and live betting sections. The available betting markets on the online betting platform are massively diverse. Please visit the ‘available markets (outcomes)’ sub-section under the ‘terms and conditions section on the 22Bet site. In order to start using the mobile version of the site, you do not need to download anything.

This is the same website as on your desktop but optimized for mobile devices. The mobile site version of 22Bet may be accessed with any browser, including the widely used Mozilla Firefox, Chrome, Opera, and other mobile browsers. The 22Bet mobile app may be downloaded for free from the website for your iOS devices.

Instead, you can use the virtual chips the system will automatically credit for you. With this overview of Zambia sports betting, you will have all you need to start your betting experience. Prove your skills with the Fortune tiger game and get a chance at the white horse. In addition to this, it is highly recommended to use the casino free spins no deposit in a high return to play games.

Should your bet using the Free Bet result in a win, your winnings will be credited to your main balance as withdrawable funds. However, please note that the Free Bet stake itself will not be returned with any winnings. Each customer is eligible for only one 100% first deposit bonus, preventing abuse of the offer. Thus, bettors with different budgets can use the option and get undoubted benefits from it. Also, there is the availability of the jackpot section where Zambians can win vast amounts by staking on these particular slots. The mobile-optimized website carries the look of the main website, which is responsive and well-designed.

Those can be anything from first goal scorer to the specific number of fouls in a given match. If you’re into the more traditional approach, handicaps, outrights and double chance should be right up your alley. Don’t get us wrong, there’s nothing wrong in staking a wager on the winner, but there are plenty of other opportunities that could be exploited from an experienced punter. And just like when playing lotto in Zambia, more tickets give you a better chance to hit the jackpot, putting multiple sports wagers increase your chance for a winner. The Kahnawake Gaming Commission currently issues four different types of gaming licenses, fortune tiger game features and symbols Andrew Pascal.

The smartphone has become so technologically advanced that even a computer can quite notice itself. If you are a big fan of sports betting and casino games, then you will surely like the application that combines all these functions. 22bet is a unique bookmaker with its own application for any portable device. In this article, we will look at all the main functions of the 22bet mobile application and determine what its main advantages are. A few top sporting events include football, tennis, basketball, ice hockey, volleyball, table tennis, handball, cricket, American football, and Esports games.

The sportsbook welcomes bonus comprises a 100% match-up on your first deposit, with a maximum payout amount being 2000 ZMK. In addition, the Sportsbet offer has 5x wagering requirements, which punters must place on accumulator bets. Zambian players must complete these wagering requirements within seven days of receiving the bonus. However, the sign up casino offer on your first deposit is even more intriguing. You get to win a 100% bonus up to a whooping bonus sum of 5000 ZMK.

Payment methods are another vital element for customers from Zambia. While having quality over quantity is always a good thing, having both is what makes a brand one of the top sites for sports betting. One of the top features many customers are interested in is the welcome offer. New players can use the Betway sign up code during registration and, after completing the requirements, redeem the new player bonus.

So check back oftern as we will be updating regularly, is fortune tiger legal in uk the studio must be hired or purchased. Special game modes fortune tiger the website is provided by the Cypriot company Verbenaz Ltd, or bet365 Casino Bonus Code to learn about other casino welcome offers. Fortune tiger with vpn another way to receive support regarding any issue, Matt Feig.

Follow the link now and connect the welcome bonus, which is active on the site. Most of the time, you can use the same method to withdraw your money. Click it and you will be promoted to a new page with a download link.

Speaking of transactions, bet365 supports various international payment methods but not local ones. Furthermore, Zambian Kwacha is not supported either, meaning you would have to use USD or some other global currency. The bet365 mobile app provides Zambian players with a convenient way to play all of the casino games available on the fly. It seamlessly integrates all betting options and features, making it a breeze to place bets, play games, and manage accounts on Android and iOS. Bet365’s online casino is gaining increasingly more attention among Zambian punters, offering a credible gaming platform renowned for its strong global reputation. It’s not just the reputation however that makes it a very attractive option in the market.

The wagering conditions that must be met aren’t unreasonable either. How about a very standard 3x rollover on odds of 3.0 or higher on predetermined sports markets? Any winnings gained on the free bet will appear in your betting balance, at your disposal to withdraw or wager again. No minimum qualifying deposit sum is stated explicitly, which means that you can invest as much as you feel comfortable with and claim the bonus. Like other new bookmakers online, 22Bet presents an enticing opportunity for new customers to kickstart their online betting experience with a generous boost. All Zambian punters have full access to all bonus packages, market types, betting odds, and types in the Sportsbook section.

These requirements specify how much you need to wager your bonus funds (and sometimes even your deposit amount) before they can be converted into withdrawable cash. Let us walk through the entire Betway journey, from registration to depositing, betting, and withdrawal. We’ll highlight the key features that make Betway Zambia a top choice. We’ll also include screenshots and examples to simplify your understanding. During the test of the three mobile platforms – the web-based app, the Android and the iOS native applications – we have met no issues or bugs.

By JUDITH NAMUTOWE
 — THE Zambezi River Authority (ZRA) has said the feasibility study on the Batoka Hydropower Station has been reviewed. ZRA chief executive officer Munyaradzi Munodawafa said in an interview yesterday that the review on the demo structure, power house and capacity output on the project had been completed. Mr Munodawafa said the authority was currently waiting for the second phase of the Environmental Impact Assessment (EIA). ‘‘We have reviewed the Batoka Hydropower Station feasibility study. The study on the demo structure, power house structure and the capacity output on the project has been completed,’’ Mr Munodawafa said. He said the finalisation of the study and the EIA was expected to be completed in the first quarter of 2015.

You just have to go to the official website of the bookmaker using any available browser on your smartphone. When you use the 22Bet app login, do not forget to log in to your account or register. All the functions of the 22bet platform are now available to you on your smartphone. For convenience, you can display the website shortcut on your main screen and access it as in an application. The unique 22Bet mobile app will allow you to bet on sports, play at casinos, and collect bonuses on one platform directly from your smartphone. Using the app for your Android smartphone or tablet is a simple process.

With the internet giving more Zambian locals access to online resources, offshore bookmakers also engage with Zambian players. So, many new betting sites in Zambia have become operational over the past few years, with locals enjoying football betting sites the most. Betway has been around since 2006 and its experience and professionalism are obvious. You can enjoy a quality, eye-catching website that offers lots of data to make informed decisions on your bets. It caters to the most popular betting options in Zambia, including soccer, and provides a range of outcomes to bet on. Lotto Instant Win brings additional diversity to the bingo experience with different gameplay formats.

Among the drawbacks of this bookmaker, there are noted difficulties with app installation and support. In order for us to explain better the gambling situation in Zambia, we’ll need to look at the country through a more historical aspect. If you have any further questions, please don’t hesitate to reach out to 22Bet’s customer support team.